Privacy Policy
Privacy Policy
Last updated:
September 11, 2026
This Privacy Policy (this "Privacy Policy") explains how Rapid Medical Refills LLC and their affiliates ("Healthy USA Company LLC", "we", "us" or "our") collect, use and share information about you when you access or use our ("the Website") and the mobile applications ("Apps," and together with the Website, the "Services")
This Privacy Policy is not a contract, and does not create any contractual rights or obligations.
We reserve the right to change this Privacy Policy from time to time in our sole discretion. If we make changes to this Privacy Policy, we will provide notice of such changes by updating the "Last Updated" date at the beginning of this Privacy Policy and may provide notice by sending an email notification or providing notice through the Services. We encourage you to review this Privacy Policy whenever you use or access the website or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.
A Note About Protected Health Information
[If you use the Services as a recipient of health care services from participating health care providers, we will protect individually identifiable health information in accordance with the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") ("Protected Health Information")]. The types of Protected Health Information we may collect includes your demographic and contact information, medical history, health-related behaviors, your informational exchanges with participating health care providers and their responses, suggestions, and guidance, and interactions with our digital services. Protected health information may also include the information that you have consented to share about you and your health by linking other apps, devices, or services—such as the Apple HealthKit, fitness trackers, or other health-appliances—to our Services.
This Policy does not govern our use of disclosure of Protected Health Information, which is covered by our HIPAA Notice of Privacy Practices. For clarity, the HIPAA Notice of Privacy Practices, not this Privacy Policy, explains how we use and disclose your Protected Health Information.
Collection of Information
Information You Provide
We collect information you provide directly to us. For example, we collect information when you register for an account, participate in any interactive features of the Services, subscribe to a newsletter or email list, participate in a survey, contest, promotion or event, request customer support or otherwise communicate with us.
The types of information we may collect from you include:
Account Information. When you register for an account on the Services, you will need to provide us with certain personal information to complete the registration, including information that can be used to contact or identify you, which may include your name, email address, username, password, and phone number. We also collect other information you provide as part of the registration process and the administration and personalization of your user experience, including demographic information such as your gender, age, and zip code. We may combine this information with the personal information we collect from you.
Information We Collect Automatically
When you access or use the Services, the types of information we may automatically collect about you include:
Usage Information. We collect information about your usage of, and interaction with the Services. For example, we may collect information about how you use and navigate the Services.
Mobile Device Information. We collect information about the mobile device you use to access or use the Services, including the hardware model, operating system and version, mobile network information and information about your use of our Apps. With your consent, we may access and collect information from certain native applications on your device (such as your device's camera, photo album and phonebook applications) to facilitate your use of certain features of the Services. For more information about how you can control the collection of location information and/or our access to other applications on your device, please see "Your Choices" below.
Location Information. With your permission, we may also collect information about the precise location of your device using methods that may include GPS, wireless networks, cell towers, and Wi-Fi access points. For more information about how you can control the collection of location information and/or our access to other applications on your device, please see "Your Choices" below.
Log Information. When you access or use the Services, our servers automatically record certain log file information, such as your Internet Protocol ("IP") address, operating system, browser type and language, referring URLs, access times, pages viewed, links clicked and other information about your activities on the Services.
Information Collected by Cookies. We and our service providers use various tracking technologies, including cookies, to collect information about you when you interact with our Website, including information about your browsing and purchasing behavior. Cookies are small data files stored on your hard drive or in device memory that help us improve the Services and your experience, see which areas and features of the Services are popular, and count visits. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Website.
Information We Collect From Third Parties
We may receive information other people provide us, which may include information about you, in connection with one or more business purposes.
Use of Information
We may use your information for various purposes related to our operations and your use of the Services. For example, Curai Health Medical Group may use your information to:
Provide, maintain and improve our Services and provide you with relevant information;
Send you technical notices, updates, security alerts and support and administrative messages;
Respond to your comments, questions and requests and provide customer service;
Monitor and analyze trends, usage and activities in connection with our Services;
Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Curai Health Medical Group and others;
Communicate with you about products, services, offers, promotions, rewards, events, and research study and user feedback opportunities offered by us and others, and provide news and information we think will be of interest to you;
Maintain appropriate records for internal administrative purposes;
Link or combine with information we get from others to help understand your needs and provide you with a better experience; and
Carry out any other purpose described to you at the time the information was collected.
We also may use aggregated or de-identified information, which cannot reasonably be used to identify you. Once de-identified and aggregated so that data does not personally identify you (for example, we may aggregate data in order to improve our automation and improve care), it is no longer personal information. Such de-identified and/or aggregated information which does not identify individuals is not subject to this Privacy Policy.
Sharing of Information
We may share information about you as follows or as otherwise described in this Privacy Policy:
With vendors, consultants and other service providers who need access to such information to carry out work or perform the Services on our behalf;
With third party businesses to provide you with information about products and services that may be useful to you;
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, rule, regulation or legal process;
If we believe your actions are inconsistent with our Terms of Use or other policies, or to protect the rights, property or safety of Curai Health Medical Group or others;
In connection with, or during negotiations of, any merger, acquisition, sale of assets or any business, other change of control transaction or financing;
Between and among Curai Health Medical Group and any current or future parent, subsidiary and/or affiliated company; and
With your consent or at your direction.
We also may share aggregated or de-identified information, which cannot reasonably be used to identify you.
Third-Party Analytics
We partner with certain third-parties to collect, analyze, and use some of the information described above. For example, we may allow third parties to set cookies or use web beacons on the Services or in email communications from Curai Health Medical Group. The information collected by third parties using these technologies may be used to engage in analysis and reporting. These third parties may set and access cookies on your computer or other device and may collect information about your online activities across different websites or services over time, including on websites and mobile applications that are not owned or operated by Curai Health Medical Group. In particular, the Services may use Google Analytics to help collect and analyze certain information for the purposes discussed above. You may review Google Analytics' security and privacy principles by clicking and opt out of the use of cookies in web browsers by Google Analytics by clicking .
How We Respond to "Do Not Track" Signals
Some web browsers have "Do Not Track" or similar features that allow you to tell each website you visit that you do not want your activities on that website tracked. At present, the Services do not respond to "Do Not Track" signals and consequently, the Services will continue to collect information about you even if your browser's "Do Not Track" feature is activated.
Retention of Your Information
As a general matter, we will keep your personal information for as long as necessary to fulfill the purpose for which it was collected. If a law requires us to retain your information for a longer period of time, we will comply with that law. We will also retain your personal information as necessary to protect our legal rights.
Security
Rapid Medical Refills takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to or from us over the Internet. In particular, email sent to or from the Services may not be secure, and you should therefore take special care in deciding what information you send to us via email.
Third-Party Websites
You may click on links on our Services to access other websites that do not operate under this Privacy Policy. These third-party websites may independently solicit and collect information, including health information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy policies of all third-party websites you visit. Any access to and use of such third-party websites is not governed by this Privacy Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.
Your Choices
Reviewing, Correcting, and Deleting Your Personal Information
You may access, correct, and/or request deletion of certain information that you have provided to us by contacting us through the Services, or by emailing us at customerservice@rapidmedicalrefills.com. If you email us, for your protection, we may only implement requests with respect to the information associated with the particular email address you use to send us your request, and we may need to verify your identity before implementing your request. We will attempt to comply with any reasonable requests for accessing, correcting, or deleting your information; however we may be unable to accommodate your request under certain circumstances, such as if we need to retain your information, including Protected Health Information that is subject to our Notice of Privacy Practices, to comply with our legal obligations.
While we may be unable to delete certain pieces of information from your medical record, at your request, we can de-activate your secure account so that you and others can no longer access it with your username and password.
Location Information
With your consent, we may collect information about your actual location when you use our Apps. You may stop the collection of this information at any time by changing the settings on your mobile device, but note that some features of our Apps may no longer function if you do so.
Native Applications on Mobile Device
Some features of our Apps may require access to certain native applications on your mobile device, such as the camera, photo album and the address book applications. If you decide to use these features, we will ask you for your consent prior to accessing the applications and collecting associated information. Note that you can revoke your consent at any time by changing the settings on your device.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Services.
Push Notifications
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device or within our Apps.
Children's Privacy/Notice for Minors
We take seriously our obligations under applicable laws concerning the collection of information from children under 13. Our services are neither intended for nor directed at children under 13. If you believe a child under 13 has provided us with Personal Information, please contact us at privacy@curaihealth.com.
Additionally, if you are a California resident under 18 years old and a registered user, you can request that we remove content or information that you have posted to our website or other online services. If you would like to request removal of content or information, please contact us at customerservice@rapidmedicalrefills.com. Please note that the removal of content may not ensure complete or comprehensive removal of that content or information posted through the services.
Questions or Comments
If you have any questions or comments regarding this Privacy Policy, please email or mail us at:
customerservice@rapidmeicalrefills.com
Privacy Administrator, Rapid Medical Refills
30 N Gould St Ste R, Sheridan, WY 82801 US
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